Channel and system integrations​

Facilitating smooth connections between your chatbots and your channels and systems.

chatbot integrations

Explore some of the messaging channels and systems we integrates with.

Control the end-to-end customer chatbot journey for a richer experience

Slack

Integrating chatbots with communication and collaboration platforms like Slack has become increasingly popular for businesses looking to streamline their internal communication processes.

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Open AI

OpenAI

By leveraging the capabilities of chatbot technology in conjunction with OpenAI’s state-of-the-art AI models, organisations can create personalised, seamless interactions that drive customer satisfaction and business growth.

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Microsoft Teams

With the integration of chatbots with communication platforms like Microsoft Teams, businesses can automate tasks, provide real-time information, and improve productivity.

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SendGrid

By leveraging the power of chatbot technology in conjunction with SendGrid’s robust email delivery platform, organisations can create personalised, seamless interactions that drive customer satisfaction and business growth.

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Facebook Messenger

By leveraging the immense user base of Facebook Messenger and the advanced chatbot management capabilities of EBM, organisations can create powerful, personalised interactions that drive growth and customer satisfaction.

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Microsoft Dynamics

The integration of chatbots with Microsoft Dynamics using EBM brings a wealth of benefits to businesses, enabling them to streamline processes, improve customer service, and enhance decision-making capabilities.

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Twilio

Integrating chatbots with Twilio using EBM provides a wide range of benefits for businesses looking to optimise their communication channels, enhance customer engagement, and streamline support processes.

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LINE

LINE

By leveraging the power of chatbot technology in conjunction with LINE’s popular messaging platform, organisations can create personalised, seamless interactions that drive customer satisfaction and business growth.

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Alexa

Alexa

By leveraging the power of chatbot technology in conjunction with Alexa’s extensive voice platform, organisations can create personalised, seamless interactions that drive customer satisfaction and business growth.

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WeChat

WeChat

By leveraging the power of chatbot technology in conjunction with WeChat’s extensive messaging platform, organisations can create personalised, seamless interactions that drive customer satisfaction and business growth.

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Google Business Messages Logo

Google Business Messages

By combining the power of chatbot technology with the extensive reach of Google’s search and maps platforms, organisations can create meaningful, personalised interactions that drive customer satisfaction and business growth.

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WhatsApp

Integrating chatbots with WhatsApp using EBM offers several benefits for businesses looking to improve their customer support and communication processes.

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Google Assistant

Google Assistant

By leveraging the power of chatbot technology in conjunction with Google Assistant’s extensive voice platform, organisations can create personalised, seamless interactions that drive customer satisfaction and business growth.

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Microsoft Power BI

The integration of chatbots with Microsoft Power BI using EBM offers numerous benefits for organisations, enabling them to harness the power of data analytics and artificial intelligence to drive better decision-making, improve efficiency, and enhance customer engagement.

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BlackBaud CRM

By combining chatbot technology with the powerful fundraising, marketing, and donor management capabilities of BlackBaud CRM, organisations can streamline their operations, enhance donor engagement, and ultimately drive better outcomes for their missions.

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Jack O'Connell

Head of Growth

Josie Jordan

Client Delivery Manager

Our people make the difference

We support you with consultancy, implementation, training and ongoing maintenance on every aspect of conversational ai

Ready to kickstart your chatbot journey?