Seamlessly enhance the end-to-end customer chatbot journey

chatbot integrations

Choose the right channel for your customers

Control the end-to-end customer chatbot journey for a richer experience

Single content, multiple channels

The same content created in your domain can be used across multiple channels, making it easy to route messages through various connectors.

Flexibility over channels used

Have the flexibility over the channels your customers use via a series of Chat Connectors. Including Whatsapp, Messenger and many more.

Making the most of your licence

New chat connectors are being added each month as a part of EBM product releases. Watch out for further releases.


EBM integrates seamlessly with key messaging and voice channels so your customers can interact with your chatbot whenever, wherever and however they prefer.

Integrate your systems

EBM’s standardised integration framework is simple to operate, facilitating smooth connections between your chatbots and your systems.

What our clients have to say about EBM

Jack O'Connell

Client Delivery Lead

Josie Jordan

Client Delivery Manager

Our people make the difference

We support you with consultancy, implementation, training and ongoing maintenance on every aspect of conversational ai

Ready to kickstart your chatbot journey?