We build chatbots for our clients to better serve their users.

We partner with organisations to deliver Conversational AI & Generative AI in dialogue.

We help our customers understand how Chatbots & Virtual Assistants work and how they can help your organisation.

We’ve been building chatbots since 2017 and are a trusted partner for many organisations in this area of technology. Get in touch for a free consultation or to discuss your requirements.


Empowering organisations to stand out with Conversational AI


Client testimonials

We believe the best results come through creating great working partnerships. We pride ourselves in building long lasting relationships with all of our clients.

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Transform your
with us.

Transform your

with us.

Success in conversational AI goes beyond technology or platforms.

Amidst a crowded market, we guide you to the best solution for your business requirements.

AI language models are just one piece of the puzzle — identifying the right use case, good conversation design, secure solution development and robust analysis are equally vital for success.

EBM, the Conversational AI Experts. 

Technology is just the tip of the iceberg.

Your people are the true catalysts of success. With our guidance, we help you harness the power of technology to amplify their expertise.

Build better automated conversations with EBM.

We partner with the leading providers of Conversational AI innovations, enabling our clients to harness the power of this transformative technology.

Chatbots across sectors and use cases

Delivering scalable and engaging conversational experiences for customers and colleagues that improve process efficiency and knowledge source.

Front line customer service

Rentokil Initial boosted their customer's experience and sales with Bessie, a 24/7 chatbot capable of handling queries, quotes and customer service requests.

Patient and doctor support in Healthcare

Global Pharmaceutical Boehringer Ingelheim build their chatbot programme on EBM to scale user engagement.

HR and IT assistance for your employees

Tesco created Tess, a 24-7 chatbot, supporting colleagues with learning and development, policies and systems.

Beneficiaries and service user engagement for charities

Versus Arthritis created AVA, a digital assistant providing personalised support and advice to people with arthritis.

Sectors and functions

We deliver chatbot solutions and services that transform how organisations across sectors engage with their customers and their colleagues.


Financial services

Provide tools and services to solve banking needs.
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Increase efficiency across the insurance value chain.
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Provide a simpler, friendlier, and more cost-effective healthcare ecosystem.
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Help guide the customer journey and drive sales.
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Create a smoother and more rewarding travel experience.
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Increase the effectiveness of campaigns by driving audience engagement
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Help more beneficiaries, engage more volunteers and boost donations.
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Employee experience

Support employees in their daily activities and boost efficiency.
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Ready to kickstart your chatbot journey?

Jack O'Connell

Head of Growth