“There was an excellent partnership approach that the whole EBM team have shown throughout the project. I have heard this from others too. I would like to say a big thank you for all they have done and are doing and especially for the style of engagement.
Many companies talk about creating a partnership but rarely do suppliers show the commitment and flexibility we have seen from EBM.”
Gordon Gillespie
Director of Operations, NSPCC
“The EBM team share the same passion as we do, keeping the customer at the heart of everything we do. Although the functional side of an AI Assistant and how it’s integrated into your business is vital for it to work, the team never lose focus on what really matters, which is the person interacting with the solution.
We are proud of the colleague-facing chat solution we have created with EBM and have plans to be answering a wider range of queries in the future.”
Liisa Brade
Capability Manager, Tesco PLC
“EBM are a brilliant company to work with. All the EBM team are extremely knowledgeable and know all the right questions to ask to ensure the end result is the correct fit for the company and the goal they are trying to achieve.”
Courtney Stuart
Project Manager, NGN
