We have deep expertise in bespoke AI development, trusted by clients since 2017. From strategy and planning, to design and build and ongoing maintainance of AI solutions for our clients.
If it’s your first time exploring AI technologies, we can work with your team to help you design and build a robust solution. We can also advise on the best AI tools and frameworks that help you make the most of these technologies
We exist to make building and managing your AI solutions really straightforward, saving you time and resources.
Your AI solution’s performance relies on many factors, and as part of our consultancy services, our team of AI experts can conduct a thorough audit of existing deployments. We provide recommendations and improvements and highlight areas for attention and how best to proceed.
Just like other digital tools, there’s always room for improvement. With the correct maintenance, it can continue to learn and improve over time.
We provide you with the tools and advice on how to train and maintain your solution on a regular basis. We advise our clients on how to futureproof their solution by ensuring it is using the latest and best AI technologies for the task at hand.
We have developed a tried and tested, collaborative process, which will allows a project to move rapidly yet prudently through key phases. This will provide you with the basic functionality to go live, start adding value and empower continuous improvement, introduce new content and functionality and respond to the evolving demands of your users.
Laying the Groundwork for Success
Many projects falter due to a lack of clarity about the challenges they aim to solve or the goals they need to achieve. To address this, we begin every engagement with a Discovery phase.
The first step in any successful project is to fully understand the problem at hand. During the Discovery phase, we partner with you to gain a deep understanding of your challenges, goals, and desired outcomes. By carefully listening to your needs and gathering crucial insights, we ensure we are aligned from the start.
This phase allows us to define the scope, set realistic expectations, and pinpoint the most valuable solutions to pursue. It’s the foundation for everything that follows, ensuring we are focused on delivering results that matter.
Once we have a clear understanding of your needs, we move quickly into prototyping. We prioritize getting an initial version of the solution into your hands as soon as possible.
While it may not be perfect, this prototype allows us to test assumptions, identify potential issues, and gather critical feedback early on. By iterating rapidly and refining the solution through multiple cycles, we ensure that the final product delivers real value.
Each iteration brings us closer to the ideal solution, with ongoing feedback helping guide the process.
To ensure that the solution is ready for deployment, rigorous validation is crucial. AI models require thorough evaluation to guarantee that their outputs are reliable, accurate, and free from bias or errors. Validation isn’t just a one-time process; it’s continuous.
As new data is introduced and your business needs evolve, we refine and recalibrate the model to ensure ongoing effectiveness. Through a structured feedback loop, we gather real-world insights, enabling us to make necessary adjustments and build a solution you can trust.
With the solution validated and refined, we prepare for deployment. This stage involves integrating the AI system seamlessly into your existing workflows and infrastructure.
Our team works closely with your technical and business teams to ensure the solution fits perfectly with your operations. We also handle all necessary training, documentation, and support to guarantee a smooth transition. Our goal is to ensure the system is easy to use, efficient, and ready to scale as needed, ensuring immediate impact.
AI solutions require continuous maintenance to stay relevant and effective. After deployment, we don’t just walk away—we remain engaged to monitor performance, resolve issues, and refine the system as new data becomes available.
As your business landscape changes, so too should the AI solution. We establish a routine for regular updates, optimizations, and recalibrations to keep the system running at its best. Our ongoing partnership ensures that the solution remains valuable over the long term, adapting to new challenges and opportunities.
Success isn’t just about delivering a solution; it’s about ensuring that solution provides measurable value. From the outset, we work with you to define success metrics that align with your business objectives.
As we progress through each phase, we consistently measure the impact of the AI solution, providing regular updates and reports on key performance indicators. This data-driven approach allows us to make informed decisions, optimize outcomes, and celebrate the success of the project together.
Like any digital touchpoint, reporting on your chatbot is a vital component of improving your chatbot’s performance. We’ll help you define your KPIs and goals so that you can report to your stakeholders and ultimately provide the best possible service to your users.
