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Experts in Conversational & Generative AI


The world of Generative AI, LLMs and Conversational AI is moving fast. Our team of dedicated experts keep on top of the latest technologies and best practices - we live and breathe the delivery of conversational AI solutions, day in, day out.

 

Since 2017, we’ve helped businesses connect with colleagues  & customers through intelligent assistants. Now, with cutting-edge LLM technology, we go beyond traditional intent-based models to deliver smart, scalable and dynamic AI solutions. Whether it’s chatbots, virtual assistants, or AI-powered automation, we deliver user-focused solutions that drive real results.

Whether you’re just beginning your journey into AI or seeking to enhance your existing solutions, we are here to guide you every step of the way.

 

Let us help you put AI to work. 

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Empowering organisations to do more, with AI.

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Moving Generative AI solutions from proof-of-concept to production

How to Identify Business Value and Get Buy-In to Move Generative AI Solutions from PoC to Production

Client testimonials

We believe the best results come through creating great working partnerships. We pride ourselves in building long lasting relationships with all of our clients.

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Use cases across sectors

Delivering scalable and engaging experiences for customers and colleagues that improve process efficiency and knowledge sourcing.

Front line customer service

Rentokil Initial boosted their customer's experience and sales with Bessie, a 24/7 AI assistant capable of handling queries, quotes and customer service requests.

Patient and doctor support in Healthcare

Global Pharmaceutical Boehringer Ingelheim build their chatbot programme with EBM to scale user engagement.

HR and IT assistance for your employees

Tesco created Tess, a 24-7 chatbot, supporting colleagues with learning and development, policies and systems.

Beneficiaries and service user engagement for charities

Versus Arthritis created AVA, a digital assistant providing personalised support and advice to people with arthritis.

Ready to kickstart a project ?

Hi, I'm Jack, Head of Growth here at EBM. If you have a project in mind and think we might be a good fit, I'd love to hear from you.

jack.oconnell@ebm.ai

Jack O'Connell

Head of Growth