Transform your
with us.

Transform your

experience with our AI chatbot platform and services

The world of Conversational AI is moving fast. Our team of dedicated experts keep on top of the trends, technologies and best practices because we live and breathe the delivery of conversational AI solutions, day in, day out. Whether you’re just beginning your journey into Conversational AI or seeking to enhance your existing solutions, we are here to guide you every step of the way.

EBM, the Conversational AI Experts.

Technology is just the tip of the iceberg.

The success of a conversational AI solution depends on so much more than the technology or platform being used. With the increasing number of technology providers in the market and commodification of chatbots, we can help you find a path to deploying the right solution for you. The use case, conversation design and solution development are equally as important as the language model being used under the hood when it comes to a solution’s success.

Build better automated conversations with EBM.

A trusted partner for businesses big and small

With years of experience delivering conversational AI solutions for a variety of organisations, we specialise in delivering tailored solutions that drive meaningful conversations and deliver return on investment.

L'Oreal EBM chatbot case study

We are proud to partner with the leading providers of Conversational AI innovations, enabling our clients to harness the power of this transformative technology.

Chatbots across sectors and use cases

Delivering scalable and engaging conversational experiences for customers and colleagues that improve process efficiency and knowledge source.

Front line customer service

Rentokil Initial boosted their customer's experience and sales with Bessie, a 24/7 chatbot capable of handling queries, quotes and customer service requests.

Patient and doctor support in Healthcare

Global Pharmaceutical Boehringer Ingelheim build their chatbot programme on EBM to scale user engagement.

HR and IT assistance for your employees

Tesco created Tess, a 24-7 chatbot, supporting colleagues with learning and development, policies and systems.

Beneficiaries and service user engagement for charities

Versus Arthritis created AVA, a digital assistant providing personalised support and advice to people with arthritis.

Client testimonials

We believe the best results come through creating great working partnerships. We take huge pride in building long lasting relationships with all of our clients.

Sectors and functions

We deliver chatbot solutions and services that transform how organisations across sectors engage with their customers and their colleagues.


Financial services

Provide tools and services to solve banking needs.
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Increase efficiency across the insurance value chain.
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Provide a simpler, friendlier, and more cost-effective healthcare ecosystem.
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Help guide the customer journey and drive sales.
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Create a smoother and more rewarding travel experience.
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Increase the effectiveness of campaigns by driving audience engagement
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Help more beneficiaries, engage more volunteers and boost donations.
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Employee experience

Support employees in their daily activities and boost efficiency.
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Ready to kickstart your chatbot journey?