Your trusted partner to build and advance Chatbots, Conversational AI and Generative AI solutions.

Delivering

We’ve been designing and integrating Conversational AI since 2017. With years of experience in this exciting area of technology, we work with organisations to put GenAI, Large Language Models (LLMs) and GPT technology into your existing processes and touch points.

Get in touch to hear about our work in Conversational & Generative AI. We offer free upfront consultations to educate and explore use cases with our clients.

turn2us_logo
NASUWT_logo
centre_point_logo
OVO_Energy_logo

Empowering organisations to do more, with Conversational AI.

NASUWT_logo
turn2us_logo
centre_point_logo
OVO_Energy_logo

Client testimonials

We believe the best results come through creating great working partnerships. We pride ourselves in building long lasting relationships with all of our clients.

Sign up to our newsletter

Transform your
experience
with us.

Transform your

experience
with us.

Success in conversational AI goes beyond technology or platforms.

Amidst a crowded market, we guide you to the best solution for your business requirements.

AI language models are just one piece of the puzzle — identifying the right use case, good conversation design, secure solution development and robust analysis are equally vital for success.

EBM, the Conversational AI Experts. 

Use cases across sectors

Delivering scalable and engaging conversational experiences for customers and colleagues that improve process efficiency and knowledge source.

Front line customer service

Rentokil Initial boosted their customer's experience and sales with Bessie, a 24/7 chatbot capable of handling queries, quotes and customer service requests.

Patient and doctor support in Healthcare

Global Pharmaceutical Boehringer Ingelheim build their chatbot programme on EBM to scale user engagement.

HR and IT assistance for your employees

Tesco created Tess, a 24-7 chatbot, supporting colleagues with learning and development, policies and systems.

Beneficiaries and service user engagement for charities

Versus Arthritis created AVA, a digital assistant providing personalised support and advice to people with arthritis.

Sectors and functions

We deliver Conversational AI solutions and services that transform how organisations across sectors engage with their customers and their colleagues.

account_balance

Financial services

Provide tools and services to solve banking needs.
Learn More
verified_user

Insurance

Increase efficiency across the insurance value chain.
Learn More
local_hospital

Healthcare

Provide a simpler, friendlier, and more cost-effective healthcare ecosystem.
Learn More
shopping_basket

Retail

Help guide the customer journey and drive sales.
Learn More
airplanemode_active

Travel

Create a smoother and more rewarding travel experience.
Learn More
camera_alt

Media

Increase the effectiveness of campaigns by driving audience engagement
Learn More
favorite

Charity

Help more beneficiaries, engage more volunteers and boost donations.
Learn More
work

Employee experience

Support employees in their daily activities and boost efficiency.
Learn More

Ready to kickstart a project ?

Hi, I'm Jack, Head of Growth here at EBM. If you have project in mind and think we might be a good fit, I'd love to hear from you.

jack.oconnell@ebm.ai

Jack O'Connell

Head of Growth