The EBM team share the same passion as we do, keeping the user at the heart of everything we do. Although the functional side of a conversational agent and how it’s integrated into your business is vital for it to work, the team never loses focus on what really matters, which is the person interacting with the technology.

They provided an exceptional service throughout the whole process and really understood our vision clearly when creating it. EBM exceeded my expectations when they managed to create and deploy the unthinkable in just under 2 weeks.

Spectra (one of our chatbots) has been invaluable in helping to deal with a very large volume of enquiries. Having a chatbot has really helped to relieve pressure on our small team.

The solution has really helped us to provide the most up-to-date information very promptly; additionally the analytics have provided very insightful information. The EBM team are so approachable and have been extremely helpful in getting our solution set up and all other support required.

EBM has been fantastic in helping us to create Hydee, a chatbot designed to tell our customers all about hydrogen and the future of gas.

The EBM team is great, they have been supportive helping us with training and getting Hydee up and running.

There was an excellent partnership approach that the whole EBM team have shown throughout the project. I have heard this from others too. I would like to say a big thank you for all they have done and are doing and especially for the style of engagement.

Many companies talk about creating a partnership but rarely do suppliers show the commitment and flexibility we have seen from EBM.